Managing complaints efficiently is essential for any organization, and Complaint Submission Management System V1.0 provides a seamless and automated way to handle complaints. Built using Excel and VBA, this ready-to-use tool simplifies complaint tracking, management, and resolution with an intuitive interface and automation features.
Key Features of Complaint Submission Management System V1.0
Secure Login System
- Enter User ID: Admin1 and Password: abcd to access the system securely.
- One-click login takes you directly to the main dashboard.
Comprehensive Complaint Dashboard
- View all complaints in a structured list box.
- Use filters to refine data based on dates or specific columns.
- Sort complaints effortlessly for better tracking.
Advanced Complaint Management
- Update Existing Records – Modify complaint details instantly.
- Delete Records – Remove unnecessary complaints.
- Show Record History – Track all modifications and updates.
- WhatsApp Integration – Open WhatsApp for direct communication.
- Outlook Email Integration – Generate emails for escalation.
- Export to Excel – Download data for reporting and analysis.
User Management System
- Add, update, and delete users with ease.
- Reset passwords and manage access control.
List Management for Customization
- Add and manage categories using the list management feature.
- Export complaint categories to Excel for further analysis.
Log History Tracking
- Maintain complete transparency by tracking all modifications and actions.
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