The Municipal Services KPI Dashboard is a comprehensive and user-friendly Excel-based tool designed to monitor, track, and analyze the performance of key municipal services. This customizable dashboard empowers municipal managers and local governments to enhance decision-making, improve service delivery, and optimize resource allocation with actionable insights.
Key Features of the Municipal Services KPI Dashboard
Home Sheet:
- Intuitive index sheet with navigation buttons for seamless access to all worksheets.
- User-friendly layout for quick orientation and easy navigation.
Dashboard Sheet Tab:
- Central hub for KPI visualization with dynamic updates based on the selected month.
- Displays MTD (Month-To-Date) and YTD (Year-To-Date) actual, target, and previous year data.
- Features conditional formatting with visual indicators like up/down arrows.
KPI Trend Sheet Tab:
- Provides detailed insights into each KPI with a dropdown for KPI selection.
- Includes KPI group, unit of measurement, type (e.g., lower is better or upper is better), formula, and definition.
Actual Numbers Sheet Tab:
- Input sheet for entering actual data for MTD and YTD performance.
- Adjustable based on the starting month of the year.
Target Sheet Tab:
- Dedicated space to define monthly and yearly performance targets for each KPI.
- Facilitates performance comparison against actual numbers.
Previous Year Numbers Sheet Tab:
- Repository for prior year data, enabling year-over-year trend analysis.
KPI Definition Sheet Tab:
- Comprehensive database for KPI metadata, including names, groups, formulas, units, and definitions.
Customizable KPIs:
- Includes essential municipal KPIs such as Waste Collection Rate, Service Response Time, Revenue Collection Rate, and more.
- Users can tailor KPIs based on their specific needs and priorities.
