Customer Insights Archives - PK: An Excel Expert

Dashboard

Customer Lifetime Value KPI Dashboard in Excel

February 11, 2025February 11, 2025 PKComments Off

Customer Lifetime Value (CLV) is a crucial metric for businesses aiming to maximize long-term revenue. Understanding the CLV helps businesses strategize marketing, sales, and customer retention efforts effectively. To simplify

Dashboard

Customer Journey Mapping KPI Dashboard in Excel

February 11, 2025February 11, 2025 PKComments Off

Tracking and improving customer experience is critical for business success. However, understanding customer behavior at different touchpoints can be overwhelming. That’s where a Customer Journey Mapping KPI Dashboard in Excel

Power BI

Customer Engagement KPI Dashboard in Power BI

January 24, 2025January 24, 2025 PKComments Off

In today's data-driven world, understanding customer engagement is vital for making informed business decisions. With the help of powerful tools like Power BI, companies can build dashboards that allow them

Dashboard

Customer Experience KPI Dashboard in Excel

December 10, 2024December 10, 2024 PKComments Off

In today’s business landscape, customer experience (CX) plays a pivotal role in determining success. Monitoring and analyzing key performance indicators (KPIs) is essential to improve customer satisfaction, loyalty, and overall